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Abuse Case Assistant
01
Bounce
Zendesk Ticket
Bounce CSV
Previous Unblock Requests
Mailboards - Email
Mailboards - Domain
Domain Type
Free
Paid
No other blocked email account
Yes
No
Website Status
Legit
Fake
No Website
Upload a CSV to check
Assurances
Marketing Software
Password Reset
Email Validation
Contact List Verified
Hacked Mailbox
Malware scan
Network Ip
Configured on Website?
Show Website Checks
Check user agent
Email Verification Plugin/API
Antivirus Scan
Honeypot Plugin
Google Captcha
Report Preview
Subject
Copy Subject
Copy Report
Create Jira Ticket
02
ARF
Zendesk Ticket
Domain
No of ARF Complaints
View Details
Previous Suspension
Check mailboards for previous suspension
1st
2nd
3rd
4th
5th
No of blocked email accounts
No
Domain suspension
Email Content Type
Abuse
Spam
Normal business communication
Email Screenshot (.eml)
Domain Age
Unknown
Website Status
Legit
Fake
No Website
Enter a domain to check
Assurances
User asked recipient to mark email as not spam
Marketing software
Password reset
Hacked mailbox
Malware scan
Network Ip
Configured on Website?
Show Website Checks
Honeypot Plugin
Google Captcha
Report Preview
Subject
Copy Subject
Copy Report
Create Jira Ticket
Hold Control to stop